Your custom gym3D design · Equipment · Installation

From our warehouse to your gym

Delivery times
& shipping costs.

Product availability, order preparation and shipping costs: find the information you need before ordering.

Usually within 48 hours

Dispatch of in-stock items

Costs shown before payment

Calculated in your basket

Free warehouse collection

In Gennevilliers

01 — Preparation & dispatch

When will your order be dispatched?

In-stock items are usually dispatched within 48 hours after payment is confirmed. Transit time is additional and depends on the destination and carrier.

If some items are awaiting restocking:

Order total

Under €800 incl. VAT

We group the items into a single shipment. Partial dispatch can be arranged on request, with your prior agreement to any additional costs.

Order total

€800 or more incl. VAT

If all missing items are expected within 15 working days, we favour a single shipment. If restocking is further away or unconfirmed, available items may be dispatched separately.

A restocking date is the expected arrival at our warehouse, not the delivery date at your address.

10–12 weeks

Estimated lead time

Made-to-order products

Allow around 10–12 weeks for made-to-order products, including customised machines and bespoke turf tracks. Product-specific information is shown on each product page.

02 — Shipping costs

Shipping for your equipment.

France · Prices incl. VAT

Shipping costs depend on the items, weight and delivery address. The amount is shown in your basket before payment.

Collection from Gennevilliers warehouseOn site
Free
Pickup pointBased on weight
From €4.59
UPS home deliveryBased on weight
From €8.35
Heavy items and palletsBased on weight and destination
Calculated in basket
Bars subject to the flat rateBelow €800 of merchandise; free from this threshold
€30 per bar
Multifunction Max rackFlat-rate shipping
€150

Shipping is free for eligible items when the merchandise total exceeds €800 including VAT, before a promotional code is applied. Some products, including certain rubber tiles and machines, remain subject to shipping charges.

For other destinations, enter your address to see the shipping cost in your basket.

Here to help

A question about your delivery?

Contact our team using the contact form.

Contact our team